Shipping policy

Effective Date: August 21, 2025
Company Name: IN.KIRAV LLP
Contact: 📧 helpdesk@kiarav.in

Thank you for shopping with IN.KIRAV LLP. We are committed to delivering your order in a safe and timely manner. Please review our shipping policy below for important information regarding delivery timelines, charges, and more.

1. Order Processing Time

  • Orders are typically processed and dispatched within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Processing may take slightly longer during festive seasons, sales, or new collection launches.

2. Delivery Time

  • Standard delivery time across India is 5–9 business days depending on your location.

  • Metro cities may receive deliveries faster, while remote or rural areas may take slightly longer.

  • Delivery timelines are estimated and may vary due to logistics delays, weather conditions, or unforeseen circumstances.

3. Shipping Charges

  • Free Shipping is available on all prepaid orders above a certain value (if applicable – you can define this).

  • Cash on Delivery (COD) orders may attract a small additional fee, which will be shown at checkout.

  • Shipping charges, if any, are clearly mentioned at the time of checkout.

4. Tracking Your Order

  • Once your order is shipped, you will receive an email or SMS with the tracking ID and link.

  • You can use this link to track your package in real-time through our delivery partner's website.

5. Delivery Partners

  • We work with trusted and reputed logistics providers to ensure safe and timely delivery of your orders.

  • All packages are securely packed and shipped with appropriate handling.

6. Delayed or Failed Deliveries

  • In case of unexpected delays, our customer support team will keep you updated.

  • If a delivery attempt fails due to an incorrect address, unavailability, or customer refusal, re-delivery charges may apply.

  • Please ensure your shipping details and contact number are accurate while placing the order.

7. International Shipping

  • Currently, we do not offer international shipping. Orders can only be delivered within India.

  • We may expand internationally in the future and will update this policy accordingly.

8. Contact for Shipping Support

If you have any questions regarding your shipment, tracking details, or delivery time, please feel free to contact us:

📧 helpdesk@kiarav.in

Our support team is available Monday to Saturday, 10 AM to 6 PM.